About Heartbeat

Heartbeat serves multiple purposes in different sectors. As a community platform, it provides a customizable space for organizations to build and manage online communities through chats, threads, voice, and video features. In healthcare, it operates as an AI-powered wellness system that conducts automated check-in calls to seniors and at-risk individuals, monitoring their physical and mental well-being. The platform is designed to facilitate genuine connections and provide comprehensive care management solutions for various types of users, from community managers to healthcare providers.

Key Features

Heartbeat is a comprehensive online community platform that enables users to create and manage customized spaces for various types of communities. It offers features like chat rooms, threads, voice/video capabilities, event management, and knowledge base creation. The platform also includes integration capabilities with other tools through Zapier and API access, making it highly versatile for community building and management. Multi-Channel Communication: Provides various communication methods including chats, threads, voice rooms, and video capabilities for flexible community interaction Custom Community Spaces: Allows creation of invite-only spaces with customizable channels and permission settings to maintain community privacy and organization Integration Capabilities: Offers Zapier integration with 5000+ tools and webhook configuration options for seamless connection with other software Knowledge Base Management: Enables converting discussions into organized knowledge base articles and creating lasting reference materials for community members

Use Cases

Online Education: Perfect for online schools to create learning communities, manage course discussions, and facilitate student-teacher interaction Business Incubators: Ideal for accelerators and innovation hubs to connect entrepreneurs, share resources, and foster collaboration Support Groups: Suitable for creating safe spaces for support groups with private discussions and community building Paid Communities: Excellent for managing membership-based communities with controlled access and exclusive content sharing

Pros

Versatile communication options with chat, voice, and video Strong integration capabilities with other tools Comprehensive community management features

Cons

Some users report technical issues with mobile app functionality Learning curve for setting up and configuring all features

How to Use

Download and Install: Download the Heartbeat app from your device's app store (available for both iPhone and Android) Create Account: Sign up for a new account within the app to access all features Set Up Community Space: Customize your community channels using posts, chats, voice rooms, and video options to create your desired space Invite Members: Create and send invitations to build your invite-only community Configure Communication Tools: Set up different channels for chats, threads, voice rooms, and video interactions Organize Content: Create a knowledge base by organizing important posts and information into easily accessible articles Set Up Payment Options: If desired, configure paid tiers, upsells, and payment pages for membership monetization Connect Integration Tools: Use the Zapier integration to connect your community with over 5000 other tools for automation Manage Permissions: Use the permissioning tools to control access levels for different members and content Monitor Activity: Use presence indicators to track member activity and engagement within the community

Official Website

Visit https://getheartbeat.app/ to learn more.